Yes, we send parcels to almost every country. We send parcels by Russian Post. This is our state mail. This means that you will receive a parcel by the state mail of your country.

If you are in Australia, New Zealand, Poland, Ukraine, Finland, then we will send your parcel through our intermediary in Kazakhstan, so you will get your tracking number a little later (because of the war in Ukraine, these countries do not accept parcels from Russia, so we have to use this way). But it requires double shipping cost.


If you are not sure whether your country accepts parcels from Russia, check with your state post or write to me on Instagram @faunaclay

We are temporarily unable to send parcels to these countries directly from Russia, as the post of these countries has stopped accepting parcels from Russia because of this terrible war.
But we can send a parcel to these countries through Kazakhstan, which will cost double payment for delivery. So please write to us at Faunaclay@gmail.com after you place an order on the website if you ready to order with double delivery cost.

Hi! Just choose the pieces you like in the catalog on this website, fill in the information in the cart. I will send the PayPal invoice as soon as possible. So check your email after purchase!

You will have one day to pay the invoice. It's time the piece is yours. If you don't pay the invoice, I'll cancel it and return the piece to the website.

We sell our pieces only on this website or on our Instagram @faunaclay.

Pieces are bought in a few minutes, so I advise you to subscribe to the newsletter of this site.

Any other sites that sell my work are scam. I don't sell my work anywhere but this site.

Sometimes I do. But very rarely.
If they are available now, you can buy them in the catalog of this website.

I usually announce the availability of pre-orders in my newsletter and on Instagram.

Please read carefully the time of readiness of your piece in the description of the piece.

The production time is usually about three months or more. Also, time can shift due to the possibility of defective pieces during making because ceramics are unpredictable.

Thank you for understanding!

I’m sorry but I don’t take commissions at the moment.

No, I don't teach ceramics.

First of all, I like to create more than to teach others.

Secondly, I use Russian materials that are not available in other countries, and I cannot recommend them or use world brands (world brands left Russia because of the war).

Thirdly, ceramics are still very capricious and my advice may not work in your conditions.

Fourth, you can learn to sculpt animals on another type of clay. For example, I already have several PDF tutorials for polymer clay. There, with the help of photos and my explanations, I teach how to make a beaver, an otter, a mushroom, a pumpkin, owls, cats, a raccoon. Tutorials are always available in our shop.

You can see the prices only when new pieces appear on the website. The thing is that I can't know exactly how much the piece will cost until I get it from the kiln and see the result.

The shop can be empty because everything is sold at the moment. We are always at work and try to fill the website once a month. Subscribe to our newsletter (swipe down to the bottom) to know when the next shop update will be!

This means that the piece has defects and I can't sell it for the full price. In the description of the product, I always write what is the defect, so be attentive:-)

If you wrote the wrong address, please message us as soon as possible by email faunaclay@gmail.com. We will correct the mistake if the parcel has not yet been sent!
Remember that we ship within 1-7 business days.

Please remember that customers are responsible for any customs fees in their country. Custom fees are not included in the shipping cost and are calculated by the local customs based on their laws and tariffs. We have no control and information about customs of different countries.

Thank you for reading!

The fact is that we always send parcels with the lower price. Usually the cost is about 30US$. We also send parcels as a "gift" and not as goods, which often completely exempts from customs duties.

The piece will be yours only when you place an order. If a piece is in a cart of several people at the same time, it will be with the one who ordered it first.

We ship worldwide! We ship the parcel with the tracking number within 1-7 business days. The parcel will go to you at least 2-10 weeks. But we are not responsible for the delay of the parcel due to the fault of the postal services and customs.

If this happens, please contact us by email faunaclay@gmail.com right away and include pictures of the damage. We will either offer a refund or a replacement.

Sorry but we don't do that. We take photos in good daylight and in good quality. Please look through all photos and read descriptions to know exactly what you are purchasing!

Also, some countries accept parcels from Russia, but do not send parcels to Russia because of sanctions and war. So you just can't send a piece back. Just keep it in mind when you order.

If your parcel has returned to us, you will need to pay for its way to you again. Most often, parcels are returned because they are unclaimed. So please track your parcel and check your post office!

1. We can't be responsible for the failures of the postal service. But please write to us if it happened!

2. You are also responsible for your parcel. So please track your parcel! If your parcel takes too long and is not tracked, contact your post office, as your parcel may be there!

3. If your parcel has returned to us, you will need to pay for a new way to you. Most often, parcels are returned because they are not picked up for too long. So please track your parcel and check your post office ;)

4. If the parcel has left the country of departure, we cannot contact the postal services of another/your country.

Unfortunately, no one can do anything in this case. All that remains is to wait. Sometimes parcels can get stuck somewhere and for a very long time.
The good news is that it happens rarely!

You can come to your post office and fill out a parcel search application. Sometimes it helps.

If you need all the information about the parcel, write to us, we will ask the postal worker to print your declaration.
We are not responsible for the delays and cannot influence it if the parcel has already left our country.

Remember that international delivery is quite unpredictable and it's normal if the parcel is in transit for up to 10 weeks, sometimes more.

We send a message to each customer on Instagram or by email (please check your spam folder), which contains a tracking number and a link to a website where you can track an international parcel.

You can also use another website to track international parcels.

You can try to track the parcel on the website of your state post, especially when the parcel is already in your country.

Sometimes the parcel may not be tracked. Unfortunately, this happens and we don't know the reason. In this case, if the parcel has not been tracked for a long time, check if it is waiting for you at your post office.

We are not responsible for the work of parcel tracking services. It won't be our fault if you can't track the parcel and haven't checked your post office.

Our pieces are made of ceramics. We use high-temperature ceramic clays that are fired at more than 1200 degrees Celsius.This is cone 6.

Why is ceramics so shiny?
Because special ceramic glazes are used for ceramics that turn into glass at high temperatures.

What paints do we use?
These are special underglaze paints and ceramic glazes. We use Russian brand OVO ceramics.

No, I don't take such orders. The fact is that our customs will not release a large number of goods of the same type.

This also happens sometimes (very rarely!!!). But this is a mistake of the state post office of your country. Please try to figure out this situation yourself, find out why they gave the parcel to another person. Still, we write a specific name and address in the declaration so that they do not give the parcel to the first person they meet.

In general, I want to say that we are not responsible for delivery errors in your country. Thank you for your understanding

The piece can be washed as well as dishes as ceramics are not afraid of water and soap. I don't recommend using a dishwasher because it's handmade.

Don't drop a piece because the ceramics can break. Don't give a piece to young children. They can break a piece and hurt themselves on the sharp edges.

I make these cracks on purpose. I really like how it looks and I buy such glazes. It’s called crackle. Or I make blends of glazes that will have cracks. I also sometimes add sea glass to the glaze. It melts and also forms transparent “puddles” with cracks. I think it's very beautiful.

Я нахожусь в России. Доставка осуществляется почтой России, оплатить можно на карту сбербанка. Стоимость можете узнать сконвертировав валюту в Гугл. Купить можно только в дни обновления магазина, которые я объявляю в инстаграм. Я выкладываю работы на сайт только раз в месяц. Предзаказать, забронировать, заказать кастомное изделие нельзя.

у меня нет других соцсетей и мой сайт нельзя перевести на русский язык.

Unfortunately, I can't offer any of these options. I take full payment and then send the parcel. If you ordered a pre-order or commission, I take a full prepayment before I make a piece. I also don't suggest reserving pieces so that it's fair to all my customers. Thank you for your understanding!

It's very difficult for me to answer these questions. The thing is that I don't like to do repetitions. You may have noticed that my pieces are different and in a single copy. And I never know when I will feel the inspiration to make a certain animal. I can answer that I will do it later, but I never know when exactly it will happen. I don't like to make plans for art:-)

Unfortunately, I don't have any other payment methods except this one.

Indeed, there is no order confirmation email on my website. So take a screenshot of your cart if you want:-)

If you have placed an order, the site will transfer you to the "thank you" page, which looks like this. So now you can just wait for my PayPal invoice.