Just choose the piece you like in the catalog on this website, fill in the information in the cart. I will receive your purchase request and send the PayPal invoice by mail or Instagram ;)

I sell my pieces only on this website or on my instagram @faunaclay

If your parcel has returned to us, you will need to pay for its way to us and a new way to you.Most often, parcels are returned because they are not picked up for too long. So please track your parcel and check your post office ;)

All reviews are on our Instagram page :) check out our highlights

If you wrote the wrong address, please message us as soon as possible on Instagram @faunaclay. We will correct the mistake if the parcel has not yet been sent!

Yes, we send parcels around the world. We send parcels from Russia. And due to the war and sanctions we temporally cannot deliver packages to Australia, Finland, New Zealand, Poland, Ukraine.

We ship worldwide! We ship the parcel with the tracking number within 5 business days. The parcel will go to you at least 2-5 weeks. But we are not responsible for the delay of the parcel due to the fault of the post office.

If this happens, please contact us on Instagram @faunaclay right away and include pictures of the damage. We will either offer a refund or a replacement.

We use craft boxes, craft paper, craft envelopes, craft filler and natural rope, as well as ordinary adhesive tape for the final packaging of boxes.

Sorry but we don't do that. We try to take photos in good daylight and in good quality. Please look through all photos and read descriptions to know exactly what you are purchasing!

1. We can't be responsible for the failures of the postal service. But please write to us if it happened!

2. You are also responsible for your parcel. So please track your parcel! If your parcel takes too long and is not tracked, contact your post office, as your parcel may be there!

3. If your parcel has returned to us, you will need to pay for its way to us and a new way to you.Most often, parcels are returned because they are not picked up for too long. So please track your parcel and check your post office ;)

4. If the parcel has left the country of departure, we cannot contact the postal services of another/your country.

Unfortunately, no one can do anything in this case. All that remains is to wait. Sometimes parcels can get stuck somewhere and for a very long time.
The good news is that it happens rarely!

We are not responsible for the delays and cannot influence it if the parcel has already left our country.

Sorry, but we don't accept commissions at the moment. If it changes, we'll let you know :)

I send a message to each customer on Instagram or by mail (please check your spam folder), which contains a tracking number and a link to a website where you can track an international parcel.

You can also use another website to track international parcels.

Keep in mind that the website of your state post can almost never track an international parcel. The website of your state mail works only for domestic shipments within your country:)

From our side, we do everything so that you don't pay anything.
We send parcels as an individuals, not as entrepreneurs.
We send the parcel as a gift, not as a purchase.

All this helps you not to pay customs duties!